GOM Audio

Support Center

Welcome to the GOM Audio Support Center. From here you can submit error reports, ask technical questions, and make suggestions regarding GOM Audio.

This support center is for GOM Audio only!
If you have a question or comment regarding a different GOM product, please visit the relevant support center.

Before submitting a question/comment to the Support Center:
We try our best to make sure the most common questions and problems are addressed by the GOM Audio Guide 
and GOM Audio FAQ. Please refer to these pages before contacting the Support Center. Questions that have
already been answered on these pages will receive the lowest priority and my not receive a response.

To submit a question or comment please fill in the information requested below.

* - Required Information

Remember: Not all fields are required, but providing as much information as possible will enable us to better understand
and investigate your issue, and therefore increase the chance of finding a solution quickly. Also its preferable that you submit all concerns or request in English in order for you to be able to receive a swift response.

Contact Information

* Product

Please be as specific as possible
when describing the problem and
the circumstances surrounding it.
If you're having a playback issue,
let us know if it's with a single file,
all files of a certain type, etc.
Hardware information is also
beneficial.